PATIENT DOCUMENT CENTER
- IPG Patient Orientation
with FAQs
Download PDF - IPG HIPAA Privacy Policy Form
Download PDF
Patient Resource Center
About IPG
Your health plan or provider has chosen Implantable Provider Group (IPG) to manage billing and payment for your recent or upcoming medical procedure. See FAQ link on the left for more information.
Pre-Surgery Patient Responsibility
If you received a patient packet, please read all of the contents thoroughly prior to your surgery. For your convenience, all of the patient packet forms are available for download in the Patient Document Center (left).
Post-Surgery Patient Responsibility
If you received a statement, it is only for charges related to the device services utilized as part of your surgical procedure. Other charges including physician and facility fees will be billed separately.
Payment Options – IPG offers three convenient methods of payment:
- BY MAIL - Complete this form and submit a check made payable to Implantable Provider Group using the enclosed self-addressed, stamped envelope. Implantable Provider Group’s lockbox remittance address:
Implantable Provider Group, Inc. – Patient Account
Dept 2443
P.O. Box 122443
Dallas, TX 75312-2443 - ONLINE – Click here for safe and secure payment by credit card
- BY PHONE - To make a credit card payment over the phone, contact IPG Customer Service at 1-866-295-1260.
Patient Support – IPG provides you with ongoing support in the event that the manufacturer of your device issues an upgrade, notification, or other information affecting your implantable device.
Questions? – Please call IPG Patient Services at 866-295-1260.